General Intelligence
What is Hybrid Reply?
Hybrid Reply is an advanced conversational ecosystem that fuses high-dimensional AI automation with precision human oversight. We bridge the gap between rapid responses and human-grade empathy.
How is this different from ChatGPT?
While ChatGPT is a generalist, Hybrid Reply is a specialist trained on your proprietary business data. We integrate a reinforcement learning layer that memorizes your prices, policies, and tone, while providing a human-approval gate to ensure 100% accuracy.
Is there really a human involved?
Absolutely. We believe in "Human-in-the-loop" AI. Our engine handles the cognitive load of drafting, while your team provides the executive decision to send or refine, creating a perfect balance of speed and trust.
Deployment & Scalability
How do I install the chat widget?
Deployment is instantaneous. Inject a single line of asynchronous Javascript into your site header. Compatible with all modern architectures including WordPress, Shopify, and headless React/Vue environments.
Can I customize the visual node?
Yes. Every visual element—from brand hex codes to agent iconography—is customizable within your Admin Command Center to ensure seamless brand alignment.
Does it maintain mobile responsiveness?
The widget is engineered with mobile-first constraints. It provides a fluid, touch-optimized experience on all handheld devices without obstructing your primary UX.
Will it impact my Core Web Vitals?
No. Our script utilizes non-blocking, asynchronous loading protocols. Your site's performance and SEO rankings remain unaffected while the AI initializes in the background.
Security Protocols
Is my data cryptographically secure?
Privacy is built into our core. Every byte of data is protected via AES-256 encryption at rest and TLS 1.3 in transit. We maintain strict data-silo architecture for every business.
Does the AI train on my competitors' data?
Never. Your data stays in your instance. We do not use proprietary customer data to train cross-platform models. Your competitive intelligence remains 100% private.
Commercial Tiers
Can I start for free?
Yes. Our Starter Tier is $0/mo forever. It includes 1 seat and 50 conversations, allowing you to validate the ROI before scaling to our Professional or Agency tiers.
Which payment gateways do you support?
We process all transactions through Stripe, supporting major global credit cards and digital wallets with instant billing transparency.