🛍️ For E-Commerce & Retail

Convert Browsers into Buyers, 24/7.

Don't let customers leave because they couldn't find a sizing chart or shipping policy. Hybrid Reply answers instantly, saving sales while you sleep.

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Compatible with Shopify, WooCommerce, BigCommerce & Custom Sites.

Store Assistant
Where is my order #9921?
Checking...
Good news! Order #9921 is Out for Delivery today via UPS. Check your front porch around 2:00 PM! 📦
Also, do you have the blue shirt in Medium?
Yes, we have 3 left in stock! Here is a direct link to the Blue Oxford Shirt (M).
67%
Reduction in "Where is my order?" tickets
24/7
Instant answers, even on weekends
3x
Higher conversion on pages with chat

Why Retailers Love Hybrid Reply

Designed to handle the repetitive questions so you can focus on shipping.

📦

Automate Order Status

Stop paying staff to look up tracking numbers. Train the AI on your shipping policies and let customers self-serve instantly.

🛑

Reduce Cart Abandonment

Customers leave when they are confused. Answer shipping cost and return policy questions instantly on the checkout page.

👕

Product Recommendations

"Do you have something for a summer wedding?" The AI can recommend products from your catalog just like a sales associate.

🛡️

Handle Returns on Autopilot

Guide users through your return process automatically, ensuring they follow policy before a human ever gets involved.

🌎

Multi-Language Support

Selling globally? Hybrid Reply instantly translates and responds in over 30 languages, helping you sell to international markets.

5-Minute Install

No coding required. Just paste our snippet into your Shopify `theme.liquid` or WooCommerce header and you are live.

Pays for itself with 1 saved sale.

Our Professional plan is just $29.99/mo. If the widget helps just one customer decide to buy instead of leaving, you've already made your money back.

  • ✅ Works while you sleep
  • ✅ Never gets tired or rude
  • ✅ Handles unlimited concurrent customers
Sales Graph

Ready to Sell More?

Join e-commerce stores using Hybrid Reply to automate support.

Start Your Free Account