Scale Support Without
Scaling Headcount.

Deflect 60% of Tier 1 support tickets instantly. Hybrid Reply learns your documentation to answer "How do I...?" questions, so your devs can focus on building.

Start Free Trial

Installs in 2 minutes via script tag.

Ticket Deflection

Stop answering "How do I reset my password?" manually. The AI handles repetitive queries instantly using your existing help docs.

Faster Onboarding

New users churn when they get stuck. Hybrid Reply acts as an always-available guide, helping users find features and value moments faster.

Human Loop for Bugs

AI handles the easy stuff. But if a user reports a bug or a billing issue, the chat seamlessly hands off to your team or opens a ticket.

Your Docs, But Conversational

  • ✅ Instant Answers: No waiting for email replies.
  • ✅ Deep Learning: Train it on your KB/FAQs.
  • ✅ Dev Friendly: Simple JS snippet integration.
Get API Key
User: "Where do I find my API Secret Key?"
⚡ AI KNOWLEDGE BASE ANSWER:
"You can find your API keys in the Settings > Developers tab. Would you like a direct link there?"
User: "Yes please."
"Here you go: Go to Developer Settings"